Gaining access to your My ista account couldn't be easier, first we require the following details:
- Account Number: you will find this on any correspondence (bills, reminder letter) from your supplier
- Last Name: the surname of the primary occupant who registered the account with the supplier
- Property Postcode: we need the postcode of the supplied property, which could be different to the billing address
Once you've been successfully verified as the owner of the account, we just need a few details about yourself. We'll ask you to create a password and then your account will be live and ready to use!